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SUMMARY
NEVER SPLIT THE DIFFERENCE
BASED ON THE BOOK BY CHRIS VOSS AND TAHL RAZ
SUMMARY WRITTEN BY: BRIEF BOOKS PUBLISHING
CONTENT
The New Rules of Negotiation
Building Rapport Through Mirroring and Active Listening
Tactical Empathy - Labeling and Understanding
The Power of "No" and Persuading in Their World
Triggering "That's Right" for Breakthroughs
Bending Their Reality - Shaping What Is Fair
Creating the Illusion of Control with Calibrated Questions
Guaranteeing Execution Beyond "Yes"
Bargaining Hard - Getting Your Price
General Analysis
ABOUT THE ORIGINAL BOOK
Never Split the Difference by Chris Voss and Tahl Raz presents a new approach to negotiation based on the author's extensive experience as a former F.B.I. hostage negotiator. The book delves into the psychological aspects of negotiation, moving beyond traditional tactics to emphasize the importance of emotional intelligence and empathy. Readers will learn how to build rapport, understand their counterpart's perspective, and influence behavior in various situations, ranging from high-stakes crises to everyday interactions. The core of the book lies in mastering techniques for effective communication, active listening, and strategic questioning to uncover hidden needs and achieve successful outcomes without resorting to compromise.
© 2025 Brief Books Publishing (Audiobook): 9798318042140
Release date
Audiobook: March 11, 2025
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