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  1. Onweerstaanbaar Ondernemen: 3 succesversnellers waarmee je bedrijf zonder budget razendsnel groeit
    Onweerstaanbaar Ondernemen: 3 succesversnellers waarmee je bedrijf zonder budget razendsnel groeit Pedro van Helden
    4.1
  2. Onderhandelen Als het Heet Wordt: Strategieën van toponderhandelaars waarmee je iedere onderhandeling wint
    Onderhandelen Als het Heet Wordt: Strategieën van toponderhandelaars waarmee je iedere onderhandeling wint George van Houtem
    4.2
  3. Энергия клиента: Как окупается человеческий подход в бизнесе
    Энергия клиента: Как окупается человеческий подход в бизнесе Евгений Щепин
    4.8
  4. Система дистрибуции: Инструменты создания конкурентного преимущества
    Система дистрибуции: Инструменты создания конкурентного преимущества Татьяна Сорокина
    3.3
  5. The Gold Standard: Giving Your Customers What They Didn't Know They Wanted
    The Gold Standard: Giving Your Customers What They Didn't Know They Wanted Colin Cowie
    3.7
  6. Angel Investing: Insider Secrets to Wealth Creation
    Angel Investing: Insider Secrets to Wealth Creation Adwait Karambelkar
    3.5
  7. Sales Beter de Baas: Meer klanten en meer omzet met een verbeterde salesstrategie
    Sales Beter de Baas: Meer klanten en meer omzet met een verbeterde salesstrategie Edwin de Haas
    3.9
  8. Strategiana asiakaskokemus: Miksi, mitä, miten?
    Strategiana asiakaskokemus: Miksi, mitä, miten? Hannu Saarijärvi
    4.1
  9. Этой кнопке нужен текст: O UX-писательстве коротко и понятно
    Этой кнопке нужен текст: O UX-писательстве коротко и понятно Кирилл Егерев
    4.5
  10. De weg van het luisteren: De kunst van creatieve aandacht
    De weg van het luisteren: De kunst van creatieve aandacht Julia Cameron
    3.9
  11. Stil: de kracht van introvert zijn in een wereld die niet ophoudt met kletsen
    Stil: de kracht van introvert zijn in een wereld die niet ophoudt met kletsen Susan Cain
    4
  12. Socrates op sneakers: Filosofische gids voor het stellen van goede vragen
    Socrates op sneakers: Filosofische gids voor het stellen van goede vragen Elke Wiss
    4.4
  13. The Trusted Advisor: 20th Anniversary Edition
    The Trusted Advisor: 20th Anniversary Edition Charles H. Green
    3.8
  14. Как создать продукт, который купят: Метод Lean Customer Development
    Как создать продукт, который купят: Метод Lean Customer Development Синди Альварес
    4.3
  15. Vetoa tunteisiin: Luo parempia asiakaskokemuksia ja pysyvämpiä asiakassuhteita
    Vetoa tunteisiin: Luo parempia asiakaskokemuksia ja pysyvämpiä asiakassuhteita MInna Killström
    4.1
  16. The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business
    The Ultimate Book of Influence: 10 Tools of Persuasion to Connect, Communicate, and Win in Business Chris Helder
    4
  17. Choose Your Customer: How to Compete Against the Digital Giants and Thrive
    Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
    3
  18. The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships
    The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Susan McPherson
    5
  19. Asiakkaista ansaintaan: Asiakaskeskeinen liiketoimintamalli
    Asiakkaista ansaintaan: Asiakaskeskeinen liiketoimintamalli Sirpa T Hänti
    3
  20. Menestys syntyy asiakaskokemuksesta: B2B-johtajan opas
    Menestys syntyy asiakaskokemuksesta: B2B-johtajan opas Minna Ruusuvuori
    4.1
  21. Let the Cash Flow: A practical guide to getting paid on time by your customers
    Let the Cash Flow: A practical guide to getting paid on time by your customers Mark Laudi
    4
  22. Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit
    Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit Jeff Shore
    4
  23. Лояльный клиент: Как превратить разгневанного покупателя в довольного за 1 минуту
    Лояльный клиент: Как превратить разгневанного покупателя в довольного за 1 минуту Джон Шоул
    4.1
  24. Человек покупающий и продающий. Как законы эволюции влияют на психологию потребителя и при чем здесь Люк Скайуокер
    Человек покупающий и продающий. Как законы эволюции влияют на психологию потребителя и при чем здесь Люк Скайуокер Николай Молчанов
    4.9
  25. Als ik luister: Persoonlijke reflecties over de complexiteit en diversiteit van ons bestaan
    Als ik luister: Persoonlijke reflecties over de complexiteit en diversiteit van ons bestaan Glenn Helberg
    4.6
  26. What to Ask: How to Learn What Customers Need but Don't Tell You
    What to Ask: How to Learn What Customers Need but Don't Tell You Andrea Olson
    4.5
  27. Gezag: De wetenschap van macht, gezag en leiderschap
    Gezag: De wetenschap van macht, gezag en leiderschap Mark van Vugt
    4.4
  28. The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose
    The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose Steve Curtin
  29. The Frictionless Organization: Deliver Great Customer Experiences with Less Effort
    The Frictionless Organization: Deliver Great Customer Experiences with Less Effort Bill Price
    3.5
  30. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences
    Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
    3.9
  31. The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
    The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
    5
  32. The Automatic Customer: Creating a Subscription Business in Any Industry
    The Automatic Customer: Creating a Subscription Business in Any Industry John Warrillow
    4.2
  33. Customer CEO: How to Profit from the Power of Your Customers
    Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
    2.8
  34. Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality
    Supercharged Goal Setting: A No-Nonsense Approach to Making Your Dreams a Reality Warren Greshes
    4.7
  35. Kadotettu asiakas: Kohti asiakaslähtöistä ajattelua
    Kadotettu asiakas: Kohti asiakaslähtöistä ajattelua Katiye Vuorela
    3.4
  36. Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут
    Спроси маму: Как общаться с клиентами и подтвердить правоту своей бизнес-идеи, если все кругом врут Роб Фитцпатрик
    4.5
  37. Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers
    Winning Her Business: How to Transform the Customer Experience for the World’s Most Powerful Consumers Bridget Brennan
    3
  38. Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It
    Nincompoopery: Why Your Customers Hate You and How to Fix It: Why Your Customers Hate You--and How to Fix It John R. Brandt
    5
  39. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience
    Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
    4.3
  40. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
    The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
    3.7
  41. Sell!: The Way Your Customers Want to Buy
    Sell!: The Way Your Customers Want to Buy Dale Carnegie & Associates
    4.1
  42. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
    The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
    4.7
  43. The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional
    The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional Cate Schreck
  44. Business Relationship Management
    Business Relationship Management Robbie Wheeler
    5
  45. It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue
    It Starts With Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue Andrew Sobel
    4
  46. E-commerce: Как завоевать клиента и не потерять деньги
    E-commerce: Как завоевать клиента и не потерять деньги Алексей Казакевич
    4.1
  47. Sales vanuit je Hart: Hoe je echt van betekenis bent, voor de klant en voor jezelf
    Sales vanuit je Hart: Hoe je echt van betekenis bent, voor de klant en voor jezelf Richard van Kray
    4.3
  48. Техника продаж крупным клиентам
    Техника продаж крупным клиентам Радмило Лукич
    4.6
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