As B2C interactions shift online, call centers become new fraud vector.

As B2C interactions shift online, call centers become new fraud vector.

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167 of 718
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36Mín.
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enska
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Guest Umesh Sachdev of Uniphore talks with Dave about how call centers are becoming the new fraud vector, Dave's story involves an email that has a Trump scandal .jar file attached that's really a RAT, Joe has a story about hackers spoofing a victim's phone number making emergency calls where the police respond to the victim's home with force, he also talks about credential stuffing for swatting a video doorbell, and our Catch of the Day comes from a listener Christian who received an email with a lazy trunk box scam. Links to stories:

Hackers Using Fake Trump's Scandal Video to Spread QNode Malware

FBI Warn Hackers are Using Hijacked Home Security Devices for ‘Swatting’

Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.


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