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Join Malcolm Gladwell, author and host of Revisionist History, for Smart Talks with IBM as he speaks with visionaries who are creatively applying technology in business to drive change and transform their industries.

This season, Smart Talks with IBM is hitting the road. We’re stepping outside the studio to explore how IBM clients are using artificial intelligence to transform the way they do business. It’s a fresh look behind the curtain of technology, where big ideas meet cutting-edge solutions.

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Smart Talks with IBM

Malcolm Gladwell heads to San Francisco Tech Week to talk with IBM’s new Director of Research Jay Gambetta in front of a live audience. They discuss IBM’s plans to scale quantum computing power, the groundbreaking experiments already underway, and what impact these new computers could have on chemistry, medicine, and even finance. 
 
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Unlocking Our Quantum Future

Malcolm Gladwell sits down with IBM Chairman and CEO Arvind Krishna in a special live episode of Smart Talks with IBM. They discuss the groundbreaking potential of quantum computing, the transformative impact of AI on business, and how Krishna’s visionary predictions from the 90s continue to guide IBM’s innovations.
 
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IBM CEO Arvind Krishna: Creating Smarter Business with AI and Quantum

Scuderia Ferrari and IBM are redefining fan engagement with AI-driven insights, and cutting-edge digital tools. Learn how IBM is helping Scuderia Ferrari deepen connections with its almost 400 million fans worldwide, driving innovation and community in the digital age.
 
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Ferrari Fandom, Supercharged by AI

This week, the show takes you behind the scenes at L'Oréal’s research center in New Jersey. Malcolm Gladwell delves into the complexities of cosmetic formulation and the AI partnership with IBM. Learn how AI is poised to revolutionize the creation of beauty products, to make them even more sustainable and innovative.
 
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L’Oréal and IBM: AI-Powered Beauty

Malcolm Gladwell visits Kennesaw State University to learn about Jiwoo, an AI Assistant that helps future teachers practice responsive teaching by simulating classroom interactions with students. Discover AI’s impact on teaching methods to prepare teachers for the classroom.
 
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How AI Assistants Can Transform Education

Smart Talks with IBM returns Tuesday, May 20th, and this season, we’re really shaking things up. Host Malcolm Gladwell will visit various companies to tell stories of how IBM clients are using artificial intelligence and data to transform the way they do business.
 
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New Season of Smart Talks with IBM Coming Soon

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Ric Lewis, IBM’s Senior Vice President of Infrastructure. They discuss how hardware capability has enabled the matrix math required to run large language models. Furthermore, they delve into some creative examples of how to put AI to work: from your bank to your local coffee shop. Ric underscores the importance of infrastructure in unlocking the potential of AI, helping businesses harness their data to drive transformative outcomes. 
 
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How Infrastructure is Powering the Age of AI

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business.
 
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Responsible AI: Why Businesses Need Reliable AI Governance

In this episode of Smart Talks with IBM, Malcolm Gladwell speaks with Jason Kelley, GM, Strategic Partners and Ecosystems at IBM, and Kristy Friedrichs, SVP and Chief Partnership Officer at Palo Alto Networks. They discuss the challenges and opportunities that the rapid development of AI brings to the cybersecurity space. Jason and Kristy also underscore how implementing a zero trust strategy can help enterprises enhance cyber resiliency and simplify operations. Together, IBM and Palo Alto Networks are delivering fully integrated, open, end-to-end security solutions to enterprises.
 
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How AI Can Accelerate Cybersecurity

In this episode of Smart Talks with IBM, Jacob Goldstein speaks with Rebecca Finlay, CEO of Partnership on AI, about the importance of advancing AI innovation with openness and ethics at the forefront. Rebecca discusses how guardrails — such as risk management — can advance efficiency in AI development. They explore the AI Alliance’s focus on open data and technology, and the importance of collaboration. Rebecca also underscores how diverse perspectives and open-mindedness can drive AI progress responsibly.
 
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Scaling AI With Purpose

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way.

 
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Can AI be empathetic? Reinventing client experiences

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