Uber, and how to fix things when trust is broken | Fixable

Uber, and how to fix things when trust is broken | Fixable

0 Umsagnir
0
Episode
105 of 235
Lengd
35Mín.
Tungumál
enska
Gerð
Flokkur
Óskáldað efni

This is an episode of Fixable, another podcast from the TED Audio Collective. This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust — authenticity, empathy and logic — and actionable solutions to strengthen each leg when they’re on shaky ground.

Interested in learning more about upcoming TED events? Follow these links:

TEDNext: ted.com/futureyou

TEDAI San Francisco: ted.com/ai-sf

Hosted on Acast. See acast.com/privacy for more information.


Hlustaðu og lestu

Stígðu inn í heim af óteljandi sögum

  • Lestu og hlustaðu eins mikið og þú vilt
  • Þúsundir titla
  • Getur sagt upp hvenær sem er
  • Engin skuldbinding
Prófa frítt
is Device Banner Block 894x1036
Cover for Uber, and how to fix things when trust is broken | Fixable

Other podcasts you might like ...