Adaptive Listening: How to Cultivate Trust and Traction at Work

Improve the way you and your teams communicate up, down, across, internally, and externally by implementing a new model for listening in the workplace. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively. Aspiring, emerging, and established leaders can build more awareness about their own listening style and the impact it has on their workday. Only then can they adapt the way they listen to meet the goals and needs of direct reports, peers, managers, customers, and stakeholders, all while contributing to a positive workplace culture. Inside learn:

- How to leverage the strengths and avoid the pitfalls of your listening style by recognizing how you prefer to process and respond to information - How to break away from ineffective listening and step into Adaptive Listening to meet the goals and needs of the person speaking - How to reduce mistrust, misalignment, and miscommunication by being more mindful of the barriers that prevent you from using empathetic communication - How to cue other listeners to listen in the way you want and need If you enjoyed You're Not Listening, Just Listen, Listen Like You Mean It, Power Listening, Nonviolent Communication, or Crucial Conversations, you'll love Adaptive Listening.

© 2024 Mango Media (Ebook): 9781684812608

Data di uscita

Ebook: 28 febbraio 2024