Conflict is workplace kryptonite. This book shows how to build a conflict capacity to turn conflict into an opportunity for growth.
Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk.
The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict.
Three integral elements make up conflict capacity:
• culture (workplace support for leaders initiating accountability conversations) • the inner game (tolerance for withstanding the conflict storm) • the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result)
This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization.
© 2022 Berrett-Koehler Publishers (오디오북 ): 9781523000753
출시일
오디오북 : 2022년 5월 3일
Conflict is workplace kryptonite. This book shows how to build a conflict capacity to turn conflict into an opportunity for growth.
Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk.
The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict.
Three integral elements make up conflict capacity:
• culture (workplace support for leaders initiating accountability conversations) • the inner game (tolerance for withstanding the conflict storm) • the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result)
This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization.
© 2022 Berrett-Koehler Publishers (오디오북 ): 9781523000753
출시일
오디오북 : 2022년 5월 3일
격이 다른 오디오북 생활을 경험해보세요!
4 평점을 기준으로 한 전체 평점
영감을 줘요
생각할 거리를 주네요
지적이군요
대화에 참여하고 리뷰를 추가하려면 앱을 다운로드하세요.
한국어
대한민국