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Effective Customer Service: The Ultimate Guide on How to Provide Outstanding Customer Service, Discover Why Good Service Rules and Can Help Make Your Business a Massive Success

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Czas
36min
Język
angielski
Format
Kategoria

Biznes i ekonomia

Effective Customer Service: The Ultimate Guide on How to Provide Outstanding Customer Service, Discover Why Good Service Rules and Can Help Make Your Business a Massive Success

All business people should know how important and crucial customer service is. Customer service will help retain customers and you can extract more value from them. It is easier and cheaper to retain a customer than to acquire a new one. Loyal customers can also help you acquire new customers through their recommendations. And according to studies, customers are willing to pay more if they get excellent customer service.

This audiobook will teach you all the important information about customer service. You will learn the useful methods and strategies on how to provide excellent customer service that will yield the best possible results for your company. You will discover the potential dangers of not putting enough effort into your customer service.

This audiobook will discuss the following topics:

- What Is Good Customer Service

- Rules of Outstanding Customer Service

We can’t emphasize enough how important good customer service is for any business. It is a crucial part that should be one of the priority for any business.

© 2021 Author's Republic (Audiobook): 9781662171369

Data wydania

Audiobook: 15 stycznia 2021

Inni polubili także ...

  1. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Nick Mehta
  2. Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits John Goodman
  3. The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Nick Mehta
  4. Transform Customer Experience: How to achieve customer success and create exceptional CX Isabella Villani
  5. The Customer Success Professional's Handbook: How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth For Your Company Ruben Rabago
  6. Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Micah Solomon
  7. The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists Shep Hyken
  8. Choose Your Customer: How to Compete Against the Digital Giants and Thrive Jonathan L.S. Byrnes
  9. Win the Customer: 70 Simple Rules for Sensational Service Flavio Martins
  10. The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service Jeff Toister
  11. Lean Customer Development: Building Products Your Customers Will Buy Cindy Alvarez
  12. Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It Jeff Toister
  13. Tilt: Shifting Your Strategy from Products to Customers Niraj Dawar
  14. The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Noah Fleming
  15. At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques Frank Eliason
  16. The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Peter Fader
  17. Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Micah Solomon
  18. Winning on Purpose: The Unbeatable Strategy of Loving Customers Fred Reichheld
  19. 212° Service: The 10 Rules for Creating a Service Culture Mac Anderson
  20. Customer Loyalty: Top Strategies for Increasing Your Company’s Bottom Line Justin Sachs
  21. Customer CEO: How to Profit from the Power of Your Customers Chuck Wall
  22. Customer Obsessed: A Whole Company Approach to Delivering Exceptional Customer Experiences Eric Berridge
  23. The Simple Truths of Service: Inspired by Johnny the Bagger Ken Blanchard
  24. Ultimate Customer Service: Customer Service Essentials for Loyal Customers Made for Success
  25. Digital Customer Service: Transforming Customer Experience for An On-Screen World Rick Delisi
  26. The Mom Test: How to Talk to Customers & Learn if Your Business is a Good Idea When Everyone is Lying to You Rob Fitzpatrick
  27. Why Customer Service is NOT Enough: Strategies to Create Customer Loyalty Lisa Ford
  28. How to Exceed Customer Expectations: 30 Minute Success Series Brad Worthley
  29. Jobs To Be Done: A Roadmap for Customer-Centered Innovation Jessica Wattman
  30. The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More! Marsha Collier
  31. Strikingly Different Selling: 6 Vital Skills to Stand Out and Sell More Randy Illig
  32. Lean Management Explained Can Akdeniz
  33. Customer Magic – The Macquarie Way: How to Reimagine Customer Experience to Transform Your Business Joseph A. Michelli
  34. Blue Ocean Strategy W. Chan Kim
  35. Good to Great Jim Collins
  36. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback Dan Olsen
  37. Why Digital Transformations Fail: The Surprising Disciplines of How to Take Off and Stay Ahead Tony Saldanha
  38. The Storytelling Edge: How to Transform Your Business, Stop Screaming into the Void, and Make People Love You Shane Snow
  39. Leadership Strategy and Tactics: Learn to Lead Like a Navy SEAL, from the Bestselling Author of 'Extreme Ownership' and 'The Dichotomy of Leadership' Jocko Willink
  40. Permission Marketing: Turning Strangers into Friends, and Friends into Customers Seth Godin
  41. Focus: The Hidden Driver of Excellence Daniel Goleman
  42. The Sales Boss: The Real Secret to Hiring, Training, and Managing a Sales Team Jonathan Whistman
  43. Lead Yourself to Success: Ordinary People Achieving Extraordinary Results Through Self-leadership Alan Chambers, MBE
  44. The Perfect SalesForce: The 6 Best Practices of the World's Best Sales Teams Derek Gatehouse
  45. Hyperfocus: How to Work Less and Achieve More Chris Bailey
  46. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy
  47. Zero Resistance Selling: Achieve Extraordinary Sales Results Using the World-Renowned techniques of Psycho-Cybernetics Maxwell Maltz
  48. Talk Like TED: The 9 Public Speaking Secrets of the World's Top Minds Carmine Gallo

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