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Dave Stachowiak

Leaders aren’t born, they’re made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners have attracted 40 million downloads and the #1 search result for management on Apple Podcasts. Activate your FREE membership to access the entire leadership and management library at CoachingforLeaders.com

Coaching for Leaders

Donna Hicks: Leading with Dignity
Donna Hicks is an Associate at the Weatherhead Center for International Affairs at Harvard University and the former Deputy Director of the Program on International Conflict Analysis and Resolution (PICAR). She has facilitated dialogues in numerous unofficial diplomatic efforts and was a consultant to the BBC in Northern Ireland, where she co-facilitated a television series, Facing the Truth, with Archbishop Desmond Tutu. She is the author of Dignity: Its Essential Role in Resolving Conflict and Leading with Dignity: How to Create a Culture That Brings Out the Best in People*.

Everyone wants to be treated in a way that shows they matter. We may differ in status, but we are all equal in dignity. In this episode, Donna and I explore how appreciating dignity can help us bring out the best in people.
Key Points

 Everyone wants to be treated in a way that shows they matter.
 Dignity is different from respect. Everyone has dignity, but not everyone deserves respect.
 A major misconception of dignity is that we receive our worth from external sources.
 We’re at our best when connected to our own dignity, connected to the dignity of others, and connected to the dignity of something bigger.
 Start with vulnerability and empathy. These open the doors to connecting with your own dignity and the dignity of others.
 We may differ in status, but we are all equal in dignity.

Resources Mentioned

 Dignity: It’s Essential Role in Resolving Conflict* by Donna Hicks
 Leading with Dignity: How to Create a Culture That Brings Out the Best in People* by Donna Hicks

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
 Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
 Help People Show Up as Themselves, with Frederic Laloux (episode 580)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

724: How to Bring Out the Best in People, with Donna Hicks

Jon Fogel: Punishment-­Free Parenting
Jon Fogel is a husband, a father of four, and a parenting educator. His goal is to teach how to parent more effectively, with less stress and more success by combining modern neuroscience, developmental psychology, counseling, and positive, gentle parenting wisdom. He is the author of Punishment-­Free Parenting: The Brain-Based Way to Raise Kids Without Raising Your Voice*.

Most of us aspire to lead well in every area of our lives, not just in the workplace. A key place for leadership with many of us is with our kids and the other young people in our lives. In this conversation, Jon and I discuss how to raise kids without raising your voice.
Key Points

 Consequences and punishment are not the same thing, even if the words are used interchangeably.
 Our kids want us to like them. They are not giving you a hard time; they’re having a hard time.
 Punishment doesn’t “teach kids a lesson.” More often, it crowds out higher-level thinking, and children are unable to remember what they were being punished for.
 Rather than imposing retribution, help children surface the natural and logistical consequences of their behaviors.
 Get curious, not furious. Often, there’s a perfectly rational reason that children are acting the way they are.
 Children are great imitators. So give them something great to imitate.

Resources Mentioned

 Punishment-­Free Parenting: The Brain-Based Way to Raise Kids Without Raising Your Voice* by Jon Fogel
 Jon Fogel on Instagram

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310)
 The Way Into Better Conversations About Wealth, with Kristin Keffeler (episode 606)
 Supporting Return to Work After Maternity Leave, with Danna Greenberg (episode 639)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

729: How to Raise Kids Without Raising Your Voice, with Jon Fogel

Kwame Christian: Negotiate Anything
Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.

Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.
Questions

 Margaret asked about how to respond to people when they are asking for a pay raise.
 Kim asked about how to encourage an employee to leave the company.
 Vivian asked about how to handle a situation where an employee isn’t performing but who has a close relationship with a more senior leader.
 Roger asked what wisdom we’d give to leaders on handling tough negotiation situations.

Resources Mentioned

 Download Kwame’s Free Guide
 Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame Christian
 Getting to Yes* by Roger Fisher and William L. Ury
 Five Steps to Hold People Accountable with Jonathan Raymond (episode 306)
 How to Win Friends and Influence People* by Dale Carnegie

Related Episodes

 How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
 Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
 How to Benefit From Conflict, with Susan Gerke (episode 263)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

311: Negotiation Tactics for Results, with Kwame Christian

David Marquet: Turn the Ship Around!
David Marquet is the former commander of the U.S.S. Santa Fe, a nuclear-powered attack submarine. Under David’s command, the ship had an impressive turnaround, achieving the highest retention and operational standings in the Navy. David is the author of the bestseller Turn the Ship Around: A True Story of Turning Followers Into Leaders, a book USA Today called one of the 12 best business books of all time.
Key Points

 Accomplishment is the production, leadership is building production capacity in your team.
 Understanding the purpose of the organization is the key to unlocking empowerment.
 You’ll suffer the consequences of your behavior if you couple the behavior with the outcome.

Resources Mentioned

 Turn the Ship Around: A True Story of Turning Followers Into Leaders* by David Marquet
 The 7 Habits of Highly Effective People* by Stephen R. Covey

Book Notes
Download my highlights from Turn the Ship Around! in PDF format (free membership required).
Related Episodes

 Start With Why, with Simon Sinek (episode 223)
 Turn Followers Into Leaders, with David Marquet (episode 241)
 How to Build Psychological Safety, with Amy Edmondson (episode 404)
 Retrieval Practice, with Pooja Agarwal (episode 421)

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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

405: Develop Leaders Before You Leave, with David Marquet

Anne Chow: Lead Bigger
Anne Chow was the CEO of AT&T Business and the first woman of color CEO in AT&T’s 140+ year history, responsible for leading a $35B global operating unit of over 35,000 people. She was named to Fortune’s Most Powerful Women in Business twice and today serves on a number of boards, including FranklinCovey, 3M, and CSX. She is the author of Lead Bigger: The Transformative Power of Inclusion.

We all know the importance of values, but it’s often hard to know where to begin when clarifying them with a team. In this conversation, Anne and I explore how to align on values that support a great culture and move towards a vision.
Key Points

 Values and ideologies are distinct. Leading bigger means honoring diverse ideologies while aligning on core values.
 Bigger leaders have the courage to admit and cite situations where they fall short.
 When asking people to craft values, invite them to start by individually considering their personal values.
 When discussing values as a group, highlight both the common agreements and also the outlying ideas.
 Leaders must ultimately decide which values best embody the culture and vision of their organization.
 Bring in different stakeholders to do a gut check on whether the values are legitimate.
 Measure behaviors against values and review and update values and metrics regularly.

Resources Mentioned

 Lead Bigger: The Transformative Power of Inclusion by Anne Chow

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Create Team Guidelines, with Susan Gerke (episode 192)
 How to Discover What Others Value, with Joe Hart (episode 616)
 How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner (episode 660)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

712: Clarifying Values for a Workplace People Love, with Anne Chow

Jennifer Garvey Berger: Changing on the Job
Jennifer Garvey Berger is cofounder and CEO of Cultivating Leadership, a consultancy that serves executives and teams in the private, non-profit, and government sectors. Her clients include Google, Microsoft, Novartis, Wikipedia, and Oxfam International. She is the author of four leadership books, including now in it’s second edition, Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World*.

We often think about feedback as something we give to someone else. What if, in addition to that, feedback is an opportunity for both parties to learn and grow? In this conversation, Jennifer and I explore how this can open a door to some of the best leadership work we do.
Key Points

 If we view feedback as only giving our truth to someone else, we’ve missed a huge opportunity for growth.
 Start by separating what happened from the interpretation of what happened.
 Get curious about your own response: what made you react so strongly?
 Talk it out. You have to welcome someone else into your thinking if you’re going to really learn.
 Invite in how the other person sees the situation. Consider saying, “I’m really interested in what this looked like from your perspective.”
 The process of unwinding what you hear is the good work of leadership and some the best work you can do.
 Build a solution together.

Resources Mentioned

 Changing on the Job: How Leaders Become Courageous, Wise, and Steady in an Anxious World* by Jennifer Garvey Berger

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Essentials of Adult Development, with Mindy Danna (episode 273)
 How to Give Feedback, with Russ Laraway (episode 583)
 How to Lead Better Through Complexity, with Jennifer Garvey Berger (episode 613)

Production Credit
Coaching for Leaders is edited by Andrew Kroeger. Production support is provided by Sierra Priest.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

713: How to Grow From Feedback, with Jennifer Garvey Berger

Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions

 Josh asked about helpful practices for setting chat groups in the workplace, especially for remote workers.
 Lily was curious about the best way to structure a first session of a new innovation group and also how to help people engage.
 Nicole wondered how she might navigate a situation with a particular donor who is asking for more support than is typical.

Resources Mentioned

 The Art of Gathering: How We Meet and Why It Matters* by Priya Parker
 The Five Dysfunctions of a Team: A Leadership Fable* by Patrick Lencioni
 Sunrise, Sunset from Fiddler on the Roof

Related Episodes

 How to Create Meaningful Gatherings, with Priya Parker (episode 395)
 Transitioning to Remote Leadership, with Tammy Bjelland (episode 509)
 Transcend Leadership Struggles Through Your Strengths, with Lisa Cummings (episode 692)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

714: Team Collaboration and Communication, with Bonni Stachowiak

Sunita Sah: Defy
Sunita Sah is an award-winning professor at Cornell University and an expert in organizational psychology, leading groundbreaking research on influence, authority, compliance, and defiance. A trained physician, her research and analyses have been widely published in leading academic journals and media entities including The New York Times, Los Angeles Times, Harvard Business Review, and Scientific American. She is the author of Defy: The Power of No in a World That Demands Yes*.

We often think of defiance as a snap judgement. Yet, it’s so much more nuanced and purposeful than it often appears. In this conversation, Sunita and I explore the common patterns of defiance and how we can all do a better job of standing up for ourselves.
Key Points

 We follow bad advice – even when we know it is obviously bad – to avoid appearing unhelpful.
 Defiance means acting in accordance with your true values when there is pressure to do otherwise.
 True defiance is not a snap judgement; it’s a process.
 Acts of defiance are preceded by many moments of conscious compliance, when defiance is deferred.
 Five stages of defiance often emerge: (1) Tension, (2) Acknowledgement (to ourselves), (3) Escalation (vocalize to others), (4) Threat of non-compliance, and (5) Act of defiance.
 Vocalizing our concern to someone else is a key pivot point on the journey to ultimately saying no.
 Respond explicitly to these questions: (1) Who am I? (2) What type of situation is this? and (3) What does a person like me do in a situation such as this?

Resources Mentioned

 Defy: The Power of No in a World That Demands Yes* by Sunita Sah

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
 How to Build Psychological Safety, with Amy Edmondson (episode 404)
 How to Speak Up, with Connson Locke (episode 546)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

715: How to Stand Up for Yourself, with Sunita Sah

Adam Galinsky: Inspire
Adam Galinsky is the Vice Dean for Diversity, Equity and Inclusion and Paul Calello Professor of Leadership and Ethics at the Columbia Business School. He co-authored the book Friend & Foe and his TED talk, How to Speak Up for Yourself, is one of the most popular of all time with over 7 million views. He's the author of Inspire: The Universal Path for Leading Yourself and Others.

Leaders can delegate many things, but vision is not one of them. Most every leader needs to be able to articulate the future. In this conversation, Adam and I explore the building blocks to get better at inspiring others.
Key Points

 Every leader has the potential to be inspiring. We can choose to get better.
 Whatever a leader says, either positive or negative, will be amplified.
 When values are brought front and center, they inspire behavior that creates a better future.
 Inspiring leaders offer a big picture, optimistic view of the future.
 Make visions simple and vivid. Simplicity is the key to inception. Use strong imagery that brings details to life.
 Repetition is essential for a vision to take hold. The more often we hear something, the more likely it becomes our own truth.

Resources Mentioned

 Inspire: The Universal Path for Leading Yourself and Others* by Adam Galinsky

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 How to Sell Your Vision, with Michael Hyatt (episode 482)
 The Beliefs of Inspirational Leaders, with Stephen M. R. Covey (episode 707)
 How to Create Your Personal Vision (Audio course)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

716: How to Share an Inspiring Vision, with Adam Galinsky

Alison Wood Brooks: Talk
Alison Wood Brooks is the O’Brien Associate Professor of Business Administration and Hellman Faculty Fellow at the Harvard Business School, where she created and teaches a course called TALK. As a behavioral scientist, she is a leading expert on the science of conversation and her research was referenced in two of the top ten most-viewed TED talks and depicted in Pixar’s Inside Out 2. She is the author of Talk: The Science of Conversation and the Art of Being Ourselves*.

Conversations are the venues where leaders do so much of their work. We all know someone who always can keep a conversation interesting and relevant. In this episode, Alison and I discuss how a key tactic can help you towards more meaningful conversations.
Key Points

 Healthy relationships are critical for success, and relationships are about talking.
 Good conversation is both instinct and deliberate effort. Preparing topics in advance improves conversation immensely.
 Topics for conversation can be sourced from almost anywhere and help even if we don’t use those topics.
 Good topic management is more important than the right topic. The best conversationalists know when to shift.
 Small talk in an essential exploration ground for getting to bigger, more meaningful conversation.

Resources Mentioned

 Talk: The Science of Conversation and the Art of Being Ourselves* by Alison Wood Brooks

Interview Notes
Download my interview notes in PDF format (free membership required).
Related Episodes

 The Way Into Difficult Conversations, with Kwame Christian (episode 497)
 How to Help Difficult Conversations Go Better, with Sheila Heen (episode 655)
 How to Connect with People Better, with Charles Duhigg (episode 670)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

717: A Key Tactic for Way Better Conversations, with Alison Wood Brooks

Steve Schroeder
Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry.
Key Points

 Listen to what the other person is saying instead of trying to come up with an answer for what they’re doing.
 Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems.
 In some cases, by not holding people accountable you’re actually hurting their future career.

Resources Mentioned

 The Coaching Habit* by Michael Bungay Stanier
 Leading Change* by John Kotter
 Success Talks podcast: Shawn Achor on the Secret to Reaching Big Potential

Related Episodes

 These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
 How to Succeed with Leadership and Management, with John Kotter (episode 249)
 The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)

Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

369: Move From Theory to Practice, with Steve Schroeder

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