Uber, and how to fix things when trust is broken

  • Av
  • Episod
      16
  • Publicerad
      28 aug. 2023
  • Förlag
0 Recensioner
0
Episod
16 of 118
Längd
34min
Språk
Engelska
Format
Kategori
Ekonomi & Business

Welcome back to Fixable. This one’s a little different! This week, Anne and Frances dive into their area of expertise: trust. Frances recounts the time when she was brought in to help Uber fix their huge trust breakdown. Using Uber as a case study, they explain the three pillars of trust – authenticity, empathy, and logic – and actionable solutions to strengthen each leg when they’re on shaky ground.

Transcripts for Fixable are available at go.ted.com/fixablescripts.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Want to help shape TED’s shows going forward? Fill out our survey!

Hosted on Acast. See acast.com/privacy for more information.


Lyssna när som helst, var som helst

Kliv in i en oändlig värld av stories

  • 1 miljon stories
  • Hundratals nya stories varje vecka
  • Få tillgång till exklusivt innehåll
  • Avsluta när du vill
Starta erbjudandet
SE - Details page - Device banner - 894x1036

Andra podcasts som du kanske gillar...