Lyssna när som helst, var som helst

Kliv in i en oändlig värld av stories

  • 1 miljon stories
  • Hundratals nya stories varje vecka
  • Få tillgång till exklusivt innehåll
  • Avsluta när du vill
Starta erbjudandet
SE - Details page - Device banner - 894x1036

Empowered: Unleash Your Employees, Energize Your Customers, and Transform Your Business

1 Recensioner

2

Längd
6T 47min
Språk
Engelska
Format
Kategori

Ekonomi & Business

is your company empowered for success? You know it’s happening within your organization. Your people—using low-cost, accessible technology—are connecting with customers and building innovative new solutions. But who are these creative problem solvers? How can you lead them? How can you be one?

We call them HEROes: highly empowered and resourceful operatives. Your company needs them because, in the age of twitter, iPhones, Facebook, YouTube, and an ever-evolving torrent of web information, your customers now step up to the counter armed with more data and access than ever before—often overmatching your team.

In Empowered, Forrester’s Josh Bernoff— coauthor of the pioneering book Groundswell— and Ted Schadler explain how to transform your company by unleashing the force of HEROes. Like John Bernier and Ben Hedrington at Best Buy, who built an army of twenty-five hundred tweeting employees to reach out to customers online. or John Stadick, who equipped six hundred sales staffers with iPhones and boosted profits at his construction rental company.

The truth is, a third of your information workers already use commonly available technologies that your company does not sanction. Empowered gives you a prescription for embracing this covert innovation. at the heart of a HERO-powered business is a new pact between these employees, company managers, and IT: HEROes build new solutions to meet customer needs, management sets clear rules while encouraging experimentation, and IT expands its role to both support and secure these business solutions.

Fueled by data from Forrester Research, Empowered is packed with the business tools and information necessary to move your organization several steps ahead of the competition:

• Statistical analysis of the 16 percent of customers who account for 80 percent of online influence • The HERO index: a scorecard of the industries and departments with the most— and the fewest—HEROes • The game plan for IT’s new role as a key partner in technology empowerment throughout the company • Dozens of case studies and examples from firms in every industry, from retail to business services

With an arsenal of valuable new technologies, your employees are already transforming the way you do business. You can lead them or block them—it’s your choice. Empowered will help you make the right decision.

© 2010 Ascent Audio (Ljudbok): 9781596596689

Utgivningsdatum

Ljudbok: 13 september 2010

Andra gillade också ...

  1. How To Win Friends And Influence People Dale Carnegie
  2. No Excuses!: The Power of Self-Discipline: The Power of Self-Discipline; 21 Ways to Achieve Lasting Happiness and Success Brian Tracy
  3. The Achievement Habit: Stop Wishing, Start Doing, and Take Command of Your Life Bernard Roth
  4. Be Fearless: 5 Principles for a Life of Breakthroughs and Purpose Jean Case
  5. Talk Like TED: The 9 Public Speaking Secrets of the World's Top Minds Carmine Gallo
  6. Awaken the Giant Within Tony Robbins
  7. Primary Greatness: The 12 Levers of Success Stephen R. Covey
  8. Get Smart: How to Think and Act Like the Most Successful and Highest-Paid People in Every Field Brian Tracy
  9. The Warren Buffett Stock Portfolio: Warren Buffett's Stock Picks: When and Why He Is Investing in Them Mary Buffett
  10. The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy Jon Gordon
  11. The Strategist: Be the Leader Your Business Needs Cynthia Montgomery
  12. The Effective Executive: The Definitive Guide to Getting the Right Things Done Peter F. Drucker
  13. Inbound Marketing: Get Found Using Google, Social Media, and Blogs Brian Halligan
  14. Principles: Life and Work Ray Dalio
  15. Understanding Other People: The Five Secrets to Human Behavior Beverly D Flaxington
  16. The Now Habit at Work: Perform Optimally, Maintain Focus, and Ignite Motivation in Yourself and Others Neil Fiore
  17. Eat People: An Unapologetic Plan for Entrepreneurial Success Andy Kessler
  18. 22 Immutable Laws of Branding Al Ries
  19. Attention! This Book Will Make You Money: How to Use Attention-Getting Online Marketing to Increase Your Revenue Jim F. Kukral
  20. How to Take Charge of Your Life: The User’s Guide to NLP Owen Fitzpatrick
  21. Radical Candor: How to Get What You Want by Saying What You Mean Kim Scott
  22. The Thank You Economy Gary Vaynerchuk
  23. Now, Build a Great Business: 7 Ways to Maximize Your Profits in Any Market Brian Tracy
  24. Good to Great Jim Collins
  25. Emotional Equations: Simple Truths for Creating Happiness + Success Chip Conley

Därför kommer du älska Storytel:

  • 1 miljon stories

  • Lyssna och läs offline

  • Exklusiva nyheter varje vecka

  • Kids Mode (barnsäker miljö)

Populäraste valet

Premium

Lyssna och läs ofta.

169 kr /månad
  • 1 konto

  • 100 timmar/månad

  • Exklusivt innehåll varje vecka

  • Avsluta när du vill

  • Obegränsad lyssning på podcasts

Starta erbjudandet

Unlimited

Lyssna och läs obegränsat.

229 kr /månad
  • 1 konto

  • Lyssna obegränsat

  • Exklusivt innehåll varje vecka

  • Avsluta när du vill

  • Obegränsad lyssning på podcasts

Starta erbjudandet

Family

Dela stories med hela familjen.

Från 239 kr/månad
  • 2-6 konton

  • 100 timmar/månad för varje konto

  • Exklusivt innehåll varje vecka

  • Avsluta när du vill

  • Obegränsad lyssning på podcasts

2 konton

239 kr /månad
Starta erbjudandet

Flex

Lyssna och läs ibland – spara dina olyssnade timmar.

99 kr /månad
  • 1 konto

  • 20 timmar/månad

  • Spara upp till 100 olyssnade timmar

  • Exklusivt innehåll varje vecka

  • Avsluta när du vill

  • Obegränsad lyssning på podcasts

Starta erbjudandet