Please note: This is a companion version & not the original book.

#1 Joan, an African American woman in her 50s, was a highly regarded administrator at an insurance company. She had a system of keeping things, but it didn’t work well. She had good intentions, but the time to take care of all the things she meant to simply never came.

#2 People often judge hoarding harshly, believing that the people who suffer from it are lazy, unsanitary, uncaring, selfish, self-absorbed, or narcissistic. But in reality, many people suffering from hoarding simply cannot prevent themselves from accumulating and saving oftentimes shocking amounts of stuff.

#3 The answer to why people hoard is complex, as it is for people who suffer from compulsive hoarding, a condition that can lead to severe isolation, depression, and physical degeneration.

#4 The thought processes of a person with compulsive hoarding are not that different from those of a person with an average amount of clutter. While there are clinical differences between people who suffer from compulsive hoarding and those who do not, when it comes to some of the behaviors and thought patterns, they are not that different.

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