This revision of the popular guide for leaders in new roles has been updated with three new chapters and three new appendices, including sample 100 day action plans. Updates to the previous bestseller include: Applying social media to onboarding. Changing the emphasis of the communication chapter to downplay sequential, programmatic communication campaigns and play up the need for a dynamic, iterative and interactive approach to conversations across a network of multiple stakeholders and a wide variety of media and social media. Taking a BRAVE new approach to culture and context. Strengthening the chapter on how to engage hearts and minds in the new culture. Adding in explicit guidance on how to assess and manage the business and internal political context and then cross that with a BRAVE approach to assessing culture - looking at Behaviors, Relationships, Attitudes, Values, and the work Environment. Updating downloadable forms. Updating existing and adding downloadable forms reflecting our current thinking Updating the stories, examples, hot tips and questions to illustrate key points New appendices include: Incorporating new thinking on crisis management. Adding a new appendix on a 100-Hour Action Plan for crisis situations. This iterative approach to crisis management has already been adopted and deployed by the American Red Cross and has enabled them to significantly improve their disaster response timeframe by achieving results in the second day that typically had not been seen until the sixth day. Providing advice for the new leaders boss. Adding an appendix on Onboarding the New Leader with advice for the new leaders boss drawn from the Onboarding book which you published in 2009. Including sample 100-Day Action Plans. Adding an appendix with sample 100-Day Action Plans to serve as examples

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