Agile Project Management with Scrum: Comprehensive introduction to Agile Principles and Scrum Methodology William Adams
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An Education in Service Management: A guide to building a successful service management career and delivering organisational success
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An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
- Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; - ITSM roles vary from service desk analyst to chief technology officer or consultant; and - As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
© 2024 IT Governance Publishing Ltd (Hljóðbók): 9781787784710
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Hljóðbók: 26 april 2024
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