Faking Your Emotions at Work

Faking Your Emotions at Work

  • Höfundur
  • Episode
      7
  • Published
      4 apr. 2018
  • Útgefandi
0 Umsagnir
0
Episode
7 of 241
Lengd
33Mín.
Tungumál
enska
Gerð
Flokkur
Viðskiptabækur

You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call center at Zappos and the hospitality philosophy of an acclaimed restauranteur. This episode is brought to you by Accenture, Bonobos, JPMorgan Chase & Co., and Warby Parker.

Find the transcript at: go.ted.com/worklifeemotions

For the full text transcript, visit ted.com/podcasts/worklife/worklife-with-adam-grant-transcripts

Interested in learning more about upcoming TED events? Follow these links:

TEDNext: ted.com/futureyou

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