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Cover for The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

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עסקים וכלכלה

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.

© 2019 Ascent Audio (ספר מוקלט): 9781469070599

תאריך פרסום

ספר מוקלט: 1 באפריל 2019

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