Summary of Susan Fowler's Why Motivating People Doesn't Work . . . and What Does

Please note: This is a companion version & not the original book.

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#1 The motivation dilemma is that leaders are being held accountable to do something they cannot do - motivate others. They do not have the ability to do so, and so they are left with carrots and sticks.

#2 The appraisal process is what your employees are doing all the time, whether they are aware of it or not. Their appraisal of their work experience leads them to conclusions that result in their intentions to act positively or negatively.

#3 The appraisal process is at the heart of employee engagement, and it is important to understand how people come to be engaged. You can help your employees manage their appraisal process by helping them experience day-to-day optimal motivation.

#4 The Spectrum of Motivation model helps us understand the different motivations that people experience before, during, and after a meeting. It is important to note that three of the outlooks are labeled as suboptimal, and three are labeled as optimal.

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Rafbók: 2 april 2022