The Ultimate Front Desk Guide For Orthodontists

The Ultimate Front Desk Guide for Orthodontists is the definitive resource for orthodontic practices looking to convert more leads into loyal, long-term patients. Written by Dr. Tyler Coles, an orthodontist who scaled his practice from 2 to 7 locations in just five years, this guide outlines the crucial role a well-trained front desk team plays in achieving exceptional practice growth. Combining Dr. Coles’ expertise in both orthodontics and marketing, the book reveals proven strategies for handling leads, nurturing relationships, and ultimately increasing patient conversion rates.

In this guide, Dr. Coles shares the exact methods he used at Premier Orthodontics to optimize front desk operations and achieve an impressive 93% conversion rate. The focus is on providing clear, actionable techniques for training your front desk team to manage phone calls, schedule consultations, and follow up with potential patients effectively. You’ll learn how to turn your front desk team into a highly productive, conversion-focused unit that not only answers phones but actively drives practice growth.

If you're ready to scale your practice and take your conversion rates to the next level, this book is for you. The Ultimate Front Desk Guide for Orthodontists provides the tools, scripts, and mindset shifts necessary to ensure your front desk team is a key player in transforming leads into patients. Say goodbye to missed opportunities and hello to a fully booked schedule, as you implement these proven strategies that can revolutionize the way your practice interacts with potential patients.

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Release date

Audiobook: 3 July 2025