Crafting the Customer Experience For People Not Like You: How to Delight and Engage the Customers Your Competitors Don't Understand Kelly McDonald
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Infinite Possibility: Creating Customer Value on the Digital Frontier
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- Duration
- 9H 44min
- Language
- English
- Format
- Category
Economy & Business
World-renowned business strategist and bestselling author (The Experience Economy, 140,00 copies sold), Joe Pine teams up with Kim Korn to take the next step after The Experience Economy. They offer a revolutionary new model to help businesses understand and develop a strategy for harnessing the limitless potential of digital technology to create memorable, enriching customer experiences.
© 2011 Ascent Audio (Audiobook): 9781663743626
Release date
Audiobook: 1 August 2011
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